Gen Next Education, Inc., (3344 Charleston Drive Woodbury, MN 55129), is committed to protecting and respecting your data privacy.
We ask for the least amount of necessary data, gathering only what we believe is essential for doing business, or for the specific project at hand. We use your data to provide the services we have agreed upon and analyze the data to enhance student engagement strategies.
The goal of this data policy is to make explicit how we will use it and how we will not use the data we gather from you.
We are required to have a legal basis for collecting and processing your data. In most cases, we either have your consent or need the data to provide the service you have requested from us. You can decline certain kinds of data use either by not providing the data in the first place or by opting out later. You can share requested data via email or through our shared file access system. Emails are stored on our Mail servers in encrypted format. Your data is split into fragments and each fragment is then further encrypted before being stored. The encryption process is managed with the utmost safety and reliability.
Student data that you share will never enter our Zoho CRM database and is maintained completely outside of our CRM environment. Data access is limited to just our North American based employees (primarily, Mr. Benjamin Martin, Director of Partner Engagement) unless there is a need to use the data to provide services such as student calling campaigns, yield events, heat map analysis, etc. Respective Gen Next employees, those based in North America or in India, are instructed to delete any available data after the service has been completed. We retain your data only for as long as it is required for the purposes data is shared for. When we no longer have a legitimate need to access your data, we will delete or isolate your data, whichever is appropriate. Unless otherwise requested, we may retain a secure copy for future references related to our partnership needs.
We use Zoho’s (www.zoho.com) suite of products for our CRM, Mail, Campaigns and other related applications. Therefore some of our data usage practices align with Zoho practices.
Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.
We take data security very seriously and the Zoho product platforms we use are certified for industry standards such as ISO27001:2013 and SOC 2 Type II. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the data you entrust to us. If you have any concerns regarding the security of your data, we encourage you to read the Zoho Security Policy (https://www.zoho.com/security.html).
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted on our sites; any transmission is at your own risk.
We will store your data for as long as necessary to fulfill the purposes for which it is originally collected, as explained in this Policy, or any other lawful purpose subsequently communicated to you, and for other essential purposes such as complying with legal obligations and enforcing our rights, such as those arising under any agreement with you. The retention period may therefore vary for different types of data, and depending on how and why it was gathered.
Criteria relevant to determine retention periods include:
Any changes we may make to our Data Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or when you next use our Platform. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of our services. Alternatively, please check back frequently to see any updates or changes to our Data Policy.
If you think that the updated Data Policy affects your original decision to share data with us, you may request that we stop using provided data by sending us an email within 30 days. Your continued use after the effective date of changes to the Data Policy will be deemed to be your agreement to the modified Data Policy. You will not receive email notification of minor changes to the Data Policy.